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Josie Kaminski

Since Josie’s first day at Merritt in 1981, she went from the company’s first “official” receptionist to a member of the accounting department to the head of the customer service department. Asked in 1988 to develop and lead a customer service department, Josie designated six distinct territories, assigned a team leader for each area, established a 24-hour “on call” customer service line, and implemented a computerized tracking system for all customer requests. Under her guidance, the customer service department is now one of the largest teams in the company. Josie is a graduate of the Institute of Notre Dame.